Why won't my card's barcode scan at checkout?
How to troubleshoot scanning your barcode at checkout / register
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Written by Admin
Updated over a week ago

The scanning technology used by businesses varies in age, and can not always scan a barcode from a mobile screen. This is rapidly improving, however if you run into difficulty try the below options:

Option 1: Click the link below the barcode which will enlarge the barcode and turn your phone's background light up for more contrast.

Option 2: Ask a store assistant at the checkout to enter your number manually. 

Coles: The Flybuys barcode scanner can be hard to find! Look out for the below beside the checkout, usually found underneath the card pin pad, or to the left or right of the self-checkout screen! Hold your phone underneath, barcode up,  to redeem your Flybuys points.

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